![]() ![]() Installation by a qualified electrician may be required in your area. Always use caution when handling electrical wiring. Disconnect power to installation area at your circuit breaker or fuse box before beginning installation. There is a risk of electrical shock: Working with electricity can be hazardous unless proper safety precautions are taken.Important - Read this before installing transformer! If it shows "Good: or "Very Good," you're ready to go!Ĭlick here to download the transformer installation manual.This article will help you solve power problems by replacing the hardwired transformer currently connected to your Video Doorbell with a new unit. In the Ring app, tap your Ring Video Doorbell Pro, then tap Device Health.Click here for instructions on setting up the Ring Video Doorbell Pro in your Ring app.Now that the new transformer is mounted and wired, it's time to turn the power back on.It doesn't matter which wire goes to which terminal. Then connect your existing doorbell wires to the two screw terminals.Once the new transformer is mounted, attach your household power wires to the matching wires on the new transformer using wire nuts.Mount the new doorbell transformer in place of the old one.Once all of the wires are detached, remove the transformer. ![]() You may find it helpful to take a picture of the current install for later reference. Note the position of each wire as you detach it.Next, disconnect the two wires that are screwed into the terminals.First, disconnect the three wires that connect the transformer to household power.Remove your existing doorbell transformer.In many houses, the doorbell transformer is installed in a junction box behind the internal doorbell chime or mounted near other electrical components in a basement or crawlspace.Locate your existing doorbell transformer. ![]()
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